Decent Balloons & decentballoons.com
At Decent Balloons, your privacy is important to us, and as such, we take the utmost care to protect your personal information. We provide this privacy policy to explain our online information practices and the choices you can make about the way your information is collected and used.
We use the information we receive about you in connection with the services and features we provide to you, as well as to analyze and optimize your experience across our website.
By visiting or using our website and domain name, any other linked pages, features, content, mobile applications, and any other services we offer from time to time in connection with the website, you agree to the practices and policies outlined in this Privacy Policy, and you hereby acknowledge and consent to our collection, use, and sharing of your information as described in this Privacy Policy.
What does this Privacy Policy cover?
This Privacy Policy covers the use of personal information that Decent Balloons (hereby referred to as 'we', 'us', 'our', 'website' or 'the Site') receives and collects about you (hereby referred to as 'you', the 'user' or 'the member') in connection with the services and features we provide to you, including data that we use to analyze and optimize your experience across the website.
This policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage, even if you have accessed the websites or services of those companies through our website.
What information does Decent Balloons collect?
We gather various types of personal information from our users, as explained more fully below, and may use this information to, among other things, personalize and improve our services, allow our users to set up a user account and profile, contact users, fulfill your requests for certain products and services, analyze how users utilize the website, or as otherwise outlined in this Privacy Policy.
Information you provide to us
We receive and store any information you knowingly provide to us. For example, we collect personal information such as your name, username, phone number, email address and shipping address in connection with your Decent Balloons account.
We may also collect the information you supply to us regarding your personal preferences and interests.
You can choose not to provide us with any or all of the information we specify or request, but then you may not be able to register with us or take advantage of some or all of our features.
We may anonymize your personal information so that you cannot be individually identified and provide that anonymized information to our partners.
Information collected automatically
Whenever you interact with our website, we automatically receive and record information on our server logs from your browser including your IP address, cookie information, and the page you requested. Cookies are identifiers we transfer to your computer or device that allow us to recognize your browser or device and tell us how and when pages in our website are visited and by how many people. You may be able to change the preferences on your browser or device to prevent or limit your device's acceptance of cookies, but doing so may prevent you from taking advantage of our website's best features.
When we collect usage information (such as the numbers and frequency of visitors to the website and to which pages within the website), we only use such data in aggregate form, in a manner that assures your anonymity.
Email and other communications
We may contact you by email or other means. For example, we may send you promotional offers, or communicate with you about your use of the website. If you do not want to receive email or other mail from us, please indicate your preference by changing your account settings accordingly.
Will Decent Balloons share any of the personal information it receives?
We neither rent nor sell your personal information in a personally identifiable form to anyone. We share your personal information with third parties only as described below.
Affiliated businesses and third-party websites we do not control
In certain situations, businesses or third-party websites we're affiliated with may sell items or provide services to you through the website. We will share your personal information with that affiliated business only to the extent that we deem it related to such transaction or service. We have no control over the policies and practices of third-party websites or businesses as to privacy or anything else, so if you choose to take part in any transaction or service relating to an affiliated website or business, please review all such businesses' or websites' policies.
Agents
We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you, such as shipping companies. Unless we inform you otherwise, our agents do not have any right to use the personal information we share with them beyond what we deem necessary to assist us in performing such tasks.
Protection of Decent Balloons and others
We may release personal information when we believe in good faith that release is necessary to comply with laws; enforce or apply our conditions of use and/or other agreements; or protect the rights, property, or safety of Decent Balloons, our employees, our users, or others. We may exchange information with other companies and organizations (including governmental authorities) for fraud protection and credit risk reduction.
With your consent
Except as outlined in this privacy policy, you will be notified when your personal information may be shared with third parties and will be able to prevent the sharing of this information.
Is personal information about me secure?
Your account is protected by a password for your privacy and security. You need to prevent unauthorized access to your account and personal information by selecting and protecting your password appropriately and limiting access to your computer or device by signing off after you have finished accessing your account.
We endeavor to protect the privacy of your account and other personal information we hold in our records, but we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of user information at any time.
The website may contain links to other sites. We are not responsible for the privacy policies and/or practices on other sites. When following a link to another site you should read that site's privacy policy.
Payment & credit card information
To ensure your security and privacy we do not store customer credit card details in any form on our company database or servers. Secure Socket Layer (SSL) technology is used to secure transactions when transmitting sensitive banking information on the network, safeguarding your financial data throughout the ordering and payment process.
Please note that if the security department suspects fraud, we have the right to cancel the transaction for security reasons. In most cases, you will be notified of authorization or fraud issues, if they occur, before you complete the check-out process.
Orders may be paid using a credit card, debit card, or cash on delivery. Your payment data is transmitted securely and is never seen, recorded, or stored by Decent Balloons in any way.
What personal information can I access?
Through your account settings, you may access, and, in some cases, edit or delete the following information you've provided to us, including but not limited to: name and password; email address; shipping and billing information.
The information you can view and update may change as the website changes. If you have any questions about viewing or updating information we have on file about you, please contact us at info@decentballoons.com.
What choices do I have?
You can always elect not to disclose information to us. However, please keep in mind that we may need some information to allow you to register with us or to take advantage of some or all of our features.
You may request the deletion of your account by visiting your account settings. Please note that some information may remain in our private records after you delete such information from your account.
If you do not wish to receive email or other mail from us, please change your account settings accordingly. Please note that if you do not want to receive legal notices from us, such as this Privacy Policy, those legal notices will still govern your use of the website.
Changes to this Privacy Policy
We may update this privacy policy from time to time. The use of the information we collect now is subject to the privacy policy in effect at the time such information is used. You are bound by any changes to the Privacy Policy when you use the website after such changes have been first posted.
Questions or concerns
If you have any questions or concerns regarding our privacy policies, please send us a detailed message at info@decentballoons.com or call (021) 3485 3885. We will make every effort to resolve your concerns.